Rummy Verse FAQs

How to Play FAQs:

  1. 1. How do I play rummy on RummyVerse?

    If you wish to play rummy on RummyVerse, you have to do only one thing: Create an account. To register, just use your mobile number and then, enter the OTP that you will get on your mobile. Congratulations! Your account is created. Now you can enjoy our online rummy games at any time from anywhere. It's that easy! Click here to create an account.

  2. 2. Where can I play cash rummy online outside India?

    Uh-oh, if you want to play online cash rummy games outside of India on RummyVerse, then you are in for disappointment. We don’t provide cash game services outside India or in restricted states. To play rummy on RummyVerse, be in India's unrestricted states and download the RummyVerse app. Make an account and enjoy the cash rummy games on the go.

  3. 3. Can I play cash games from Andhra Pradesh, Assam, Odisha, Telangana, Sikkim, or Nagaland?

    You should know that the state laws of Andhra Pradesh, Assam, Odisha, Telangana, Sikkim, and Nagaland do not permit the residents of the aforementioned states to play real money games online so people living in or logging in from these states are prohibited from playing cash games provided by RummyVerse. But hey, why feel sad? If you live in any of these states, you can still play free games offered by RummyVerse.

  4. 4. Why am I getting the error message “We have detected that you are playing from a restricted state?” How do I resolve this issue?

    You will get to see this message whenever you will try to play rummy on RummyVerse using an internet connection whose IP address is located in any one state among Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, or Telangana. These are states where the law has banned cash rummy games from being played. If you live in any of these states, you can still play free rummy games offered by RummyVerse.

  5. 5. I am not playing from any restricted state but still getting the error message “We have detected that you are playing from a restricted state.” Why?

    You need not worry if you are getting the message. If you are playing from a location outside of any of these banned states: Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland or Telangana, but still getting this error message, please send us an email at [email protected] with an unedited and clear copy of the following documents, along with the acknowledgement below, for the verification of your KYC:

    I agree not to play cash rummy games and tournaments or deposit or withdraw funds from a territory that restricts playing cash rummy games & tournaments. I also agree to abide by the state laws of Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, and Telangana, which do not permit the residents of the aforementioned states to play cash rummy games or tournaments. I understand that players residing in the aforementioned states are not permitted to use RummyVerse services to deposit cash, participate in cash games & tournaments, or withdraw cash.

    In the event of a violation of any of the terms and conditions above, my participation in any cash rummy games & tournaments will be deemed to be in breach of the Company’s Terms and Conditions, for which my account will be permanently deactivated, and I will not be entitled to receive any cash prize or refund that I might have won in such cash rummy games & tournaments on RummyVerse.

Online Transactions FAQs:

  1. 1. How can I view my Deposit Balance and Withdrawable Balance?

    It is easy to check your Deposit & Withdrawable balance. Here are the simple steps to do in the mobile app:

    1. 1. Log in to your account and tap on the “Cash” icon.
    2. 2. Here, you will get to see your Deposit Balance and Withdrawable Balance.
  2. 2. How do I change my bank account details?

    You have full freedom to change your Bank details. A simple way to do that is by placing a new withdrawal request. When you have done that, follow these steps to make the changes in the app:

    1. 1. Tap on the "Menu" button.
    2. 2. In the sidebar, tap on "Withdrawal."
    3. 3. Tap on "Request Withdrawal."
    4. 4. Add the details of your new bank account and request a withdrawal.

    In a short period of time, it will be completed from our end.

  3. 3. Are there any restrictions on placing Withdrawals?

    Woohoo... you will be happy to know that there are no restrictions on placing withdrawal requests!

    But please make a note of the following to avoid rejection of your withdrawal requests:

    1. 1. Ensure that your KYC is verified.
    2. 2. Withdrawals into any bank accounts located in Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, or Telangana are prohibited.
    3. 3. Withdrawals will be processed only if valid identification is provided. If the withdrawal amount is ₹10,000 or more, providing PAN is mandatory.
  4. 4. What are Deposit Balance and Withdrawable Balance, and how is the balance in each account calculated?

    If you are a cash player on RummyVerse, your balance is divided into two accounts: Deposit Balance and Withdrawable Balance.

    The Deposit Balance includes all the amount you have deposited and all the amounts you have earned as bonuses. The Withdrawable Balance includes all the amounts you have won. Your total cash amount is the sum of the balance in your Deposit Balance and Withdrawable Balance. You can use all of this amount to play cash games on RummyVerse at any time. For example, if your Deposit Balance is Rs. 100 and your Withdrawable Balance is Rs. 400, your total balance will be Rs. 500. You can use all of your balance to play cash games and tournaments but you can withdraw only the Withdrawable Balance, not the Deposit Balance.

Cash Account Info FAQs:

  1. 1. How do I add cash to my RummyVerse account?

    Hey Rummy player, it is extremely easy to add cash to your account in the RummyVerse app. Follow these steps in the mobile app to do a deposit:

    1. 1. Log in to your account and tap on the “My Account” tab.
    2. 2. Enter the amount of your choice (it should be more than Rs. 25).
    3. 3. Enter the bonus code, if you have any. You can also pick the bonus code by tapping on the drop-down button.
    4. 4. Tap on “Continue.”
    5. 5. Pick any one of the given online transactions – credit card, debit card, net banking, e-wallet, or UPI.
    6. 6. Enter your bank details and tap on “Pay Now” to complete the transaction. Just like that, you will see the amount in your Deposit Balance/Wallet.
  2. 2. How do I withdraw cash from my RummyVerse account?

    Withdrawing your cash winnings is an important activity you must perform. The process to withdraw cash from your RummyVerse account is an extremely easy one. But, you can only withdraw an amount that is equal to or less than the amount shown as your Withdrawable Balance. Please note that your Withdrawable Balance should be Rs. 100 or more for a successful withdrawal request.

    Follow the steps in the mobile app to withdraw cash from your account:

    1. 1. Log in to your account and tap on “My Account.”
    2. 2. Tap on the “Withdrawals” option.
    3. 3. Enter the amount and fill in your bank details/UPI details.
    4. 4. Complete your KYC (if not already done).
  3. 3. What is the minimum amount that I can withdraw?

    You can withdraw a minimum amount of Rs. 100 from your RummyVerse Withdrawable balance/wallet. If your withdrawable balance is less than Rs. 100, you won't be able to place a withdrawal request.

  4. 4. What is the maximum withdrawal amount?

    You will be glad to know that you can withdraw the entire Withdrawable Balance available in your account at any time, but only if it is more than Rs. 100, as that is the minimum amount for you to withdraw from your RummyVerse account's withdrawable balance/wallet.

  5. 5. Are there any charges for cash withdrawals?

    Hey Rummy player, rejoice! There is no processing fee, nor do we charge any money on any of your withdrawal amounts.

  6. 6. What are the eligibility criteria to place a withdrawal request?

    If you want to place a withdrawal request, you must do the following 2 things:

    1. 1. Complete your KYC.
    2. 2. Verify your mobile number.

    For cumulative withdrawals above Rs. 10,000, PAN (Permanent Account Number) verification is also mandatory.


  1. 1. How do I complete my KYC?

    Hello Rummy player, it is easy to complete your KYC. Just follow these steps:

    1. 1. Log in to your RummyVerse account in the app.
    2. 2. Visit the "Profile" section on the lobby page.
    3. 3. Here, you will see an option called as "KYC".
    4. 4. Tap on it and you will be able to complete your KYC. It's that easy!
  2. 2. How much time does it take to verify my KYC?

    Hey, to verify your KYC, it can take any time between a few minutes to a few hours after the request from your end. You will also receive a notification with the status of your KYC.

  3. 3. How do I change my KYC details?

    The process to change your KYC details is simple. Once you have updated your KYC on your profile, then you just need to contact our Customer Support team to make the changes. You can email us at: [email protected]

Rummy Promotions FAQs:

  1. 1. How do I avail a bonus during a rummy promotion?

    We regularly run a lot of bonuses and other promotional offers for you. You can avail a bonus in just a few steps:

    1. 1. Check the latest offers and promotions here:
    2. 2. Check the Terms & Conditions of the offers/promotions.
    3. 3. In the RummyVerse app, tap on 'ADD CASH'.
    4. 4. Here you can either select a pre-fixed amount or add your custom amount to deposit.
    5. 5. Now in the next field, you must add the Bonus Code that came with the offer.
    6. 6. Complete your deposit process and you will get the bonus amount.
  2. 2. How do I avail a bonus during a rummy promotion?

    Hey rummy player, you can bring your friends and family on RummyVerse and for that you get benefits. The benefits of adding your friends you get in the 'Refer & Earn' promotion. To know the details of the Refer & Earn, visit:

  3. 3. won a contest but I did not receive my cash prize. What should I do?

    We apologize for the inconvenience caused to you. But such cases are extremely rare. If you have won a contest/tournament, your name will be announced on the RummyVerse website. We inform contest winners about their wins and prizes via email or call. In case you have not received the prize, you can reach out to us using our “Contact Us” feature or via chat. Subject to verification, the prize will be added to your account.

General FAQs:

  1. 1. I don't know how to play rummy. How can I learn to play rummy?

    Hey, no worries if you don't know anything about rummy. It is so easy to learn rummy that you will begin to play Indian rummy in a day! Let's start with the absolute basics. Rummy is played between 2 to 6 players at a time using one or two standard card decks. Each player is dealt 13 cards in hand and the remaining ones are used to form the closed deck that is kept at the centre of the table. When the game begins, each player picks a card from the closed deck and discards an unwanted card from their hand into the open deck to create different combinations of sequences/sets. The game continues until a player melds all his/her cards and declares, which prompts other players to declare theirs too. If the declaration made by the first player is valid, they win the game. The remaining players gain a penalty on the basis of ungrouped cards in their hand.

    For detailed information on how to play rummy, you can visit this page:

  2. 2. What is the Joker and what are Wild cards/Wild jokers?

    The one factor that sets apart Indian rummy from many other rummy variations, is the Joker. It is the quintessential card in an Indian rummy game. It is used to replace a missing card in a sequence or a set. There are two types of jokers used in Indian rummy: Printed and Wild cards. Printed jokers are readily available in a standard deck. A standard deck is of 52 cards, you get 1 or 2 additional joker cards that are printed jokers. A wild card joker is selected randomly at the beginning of the game. For example, if 5♠ is picked, then all 5s from other suits too become wild jokers of that game.

  3. 3. What is Draw and Discard in rummy?

    When players begin playing a game of rummy, they basically do two activities: Drawing and Discarding. Drawing the cards involves picking cards from the closed or open deck on a player’s turn. After a card is drawn, it is necessary to remove an unwanted card from the hand, as the total cards in the hand must always be the same. The unwanted card is thrown into the open pile. This is known as discarding. Drawing and discarding are crucial as these activities help to arrange the cards into relevant combinations.

  4. 4. How do we deal/distribute cards in rummy?

    When it comes to the dealing or distribution of cards, you need not worry. In online rummy, this activity is done automatically. RummyVerse uses an RNG-certified software program, which gives a random seating arrangement to players and then, completely random cards are dealt to the players. This ensures that all the players get an equal opportunity to win the game.

  5. 5. What is a Drop in rummy?

    If you feel like leaving the table at any time during the game, you can do so! You get the option of a 'Drop'. When you drop out of a game before playing the first card, then it is the 'First Drop'. In this case, you will get only 20 points (25 points in 201 pool rummy). When you drop out any time after playing the first card, then it is called the 'Middle Drop'. Here you will get 40 points (50 points in 201 pool rummy). In deals rummy, you don't get the option of dropping out.

  6. 6. What is an Invalid declaration?

    To win a round of rummy, you must show your cards to your opponents. This is called declaring. Be careful as you cannot declare your cards at any time. Here are the requirements for a successful or valid declaration:

    1. 1. Minimum one pure sequence.
    2. 2. One more sequence (pure or impure).

    The rest of the cards you can arrange in any sequences or sets.
    If the above 2 sequences aren't present in your cards, you will end up doing an 'Invalid Declaration' and you will get the full count of 80 points.

  7. 7. What is the difference between Practice Games and Cash Games?

    Practice games and Cash games are the two types that you can play on RummyVerse. In Practice Games, you don’t need to deposit any money - you can play with free practice chips. RummyVerse provides you with unlimited Free chips to play! In the case of Cash Games, you need to deposit money. In Cash Games, you can compete with cash rummy players from across the country at any time and win real cash prizes.

  8. 8. What are Cash Tournaments?

    Cash tournaments are one of the most exciting parts of online rummy. Cash tournaments enable you to win a fortune by showcasing your rummy skills. You invest just a small amount as the registration/entry fee to get an entry to a cash tournament and get an opportunity to win mega cash prizes! To check the latest cash tournaments on RummyVerse, click here:

  9. 9. What are free tournaments?

    You will be glad to know that you can also play Free tournaments on RummyVerse. As the name suggests, free tournaments have no entry fee. These tournaments give you an opportunity to win lots of real cash or other prizes without investing any money. If you think you have rummy skills, you can showcase them in our free tournaments and take home the winning amount. Check our latest cash tournaments here: ,

  10. 10. What is RNG?

    Hey rummy player, The RNG or Random Number Generator is an automated system used by rummy apps. RNG deals totally random cards and assigns random seats to players before the game begins. It is a software program that RummyVerse uses to ensure fair play and equal opportunities for winning for every player. With RNG in place, you can be sure of getting an equal chance of winning the top prize in every game. Check our RNG certificate here: